Are you a strategic, values‑driven marketing leader who thrives on making a measurable impact? This is your opportunity to shape the national brand narrative for one of Australia’s leading fertility care providers. As our National Marketing Manager, you will lead a talented team, elevate our multi‑brand portfolio, and deliver integrated campaigns that help more people access world‑class fertility care with confidence and clarity.
About City Fertility
Over 21,000 babies and countless smiles for more than 21 years.
Established in 2003, City Fertility is one of Australia’s leading IVF and fertility service groups, providing end‑to‑end care across the full fertility spectrum. Through rigorous protocols, science‑based treatments, and an unwavering commitment to patient‑centred care, we give people the best possible chance of creating a family.
As part of the CHA IVF global network, backed by more than 35 years of world‑renowned reproductive medicine expertise, we combine cutting‑edge clinical excellence with the warmth, compassion and respect that define our culture.
Position Purpose
The National Marketing Manager leads the brand narrative and national growth strategy across eight brands and more than 16 clinics (30 including Rainbow Fertility and First Steps Fertility). This role is accountable for driving patient acquisition, revenue growth, enquiry engagement and conversion performance. Grounded in our values, you will translate insights into integrated campaigns, safeguard compliance, champion inclusive and culturally safe communication, and partner closely with Business Development and Operations to align demand and capacity. As a leader, you will empower a high‑performing team to deliver work that truly makes a difference.
Key Responsibilities
- Set the national marketing strategy and budget across brands, campaigns, digital performance, content and marketing operations
- Lead and coach the Marketing team, fostering a values‑driven, high‑performance culture
- Govern the brand portfolio to maintain consistency while enabling compliant local activation
- Oversee an integrated campaign calendar across paid, owned and earned channels
- Ensure all advertising and content meet ACCC, AHPRA and NHMRC compliance requirements
- Own the digital ecosystem (websites, SEO/SEM, organic social, analytics, CRO) with clear performance targets
- Govern marketing technology and ensure alignment with the Privacy Act 1988 and APPs
- Establish shared lead frameworks with Business Development supporting MQL/SQL performance
- Provide transparent reporting, dashboards, forecasts, and prioritised recommendations
- Direct agency and vendor relationships with strong governance
- Champion inclusive, culturally safe communication that supports people at sensitive decision points
- Lead issues and reputation management with timely, accurate information flow
- Embed operating rhythms, SOPs and SLAs to enable efficient national delivery
- Strengthen team capability, succession planning and future‑focused skill development
You will bring…
- Tertiary qualifications in Marketing, Communications, Business or related fields, with senior leadership experience across digital performance, brand governance and integrated campaigns in regulated or multi‑site environments
- Demonstrated ability to build and lead high‑performing teams while role‑modelling Compassion, Respect, Commitment, Quality and Communication
- Deep working knowledge of ACCC/AHPRA advertising requirements and relevant NHMRC/RTAC guidelines
- Advanced commercial acumen, including budgeting, forecasting, attribution, CPL/CAC/ROAS, and the ability to turn insights into action
- Excellent stakeholder engagement skills with the ability to partner transparently with Clinical, Operational and Business Development leaders to align demand and capacity
Why Join Us?
At City Fertility, you’ll be part of a progressive, people‑centred organisation that values innovation, integrity and impact. We offer a supportive environment, opportunities for professional development, and the chance to make a meaningful difference in a growing healthcare group.
- Be part of a global network with world‑leading fertility expertise
- Collaborate across a nationally connected leadership team
- Lead a talented marketing function at a time of growth and transformation
- Help more people access the care they need on their path to parenthood
Ready to Make a Difference?
If you are passionate about leading marketing with purpose and want to join a team that truly changes lives, we’d love to hear from you.
Click ‘Apply’ and submit your resume and cover letter (including two referees) today.
committed to fostering an inclusive workplace where everyone feels valued.
Applicants must have the right to work in Australia. Some roles may require proof of immunisations and vaccinations.
You can explore all opportunities at:
https://www.cityfertility.com.au/about-us/career-opportunities/
For confidential enquiries, please email hr@cityfertility.com.au.
Applications will be assessed as received.
City Fertility is proud to be an equal opportunity employer. We celebrate diversity in all its forms and are committed to fostering an inclusive workplace where everyone feels valued and empowered to contribute. Regardless of gender, age, ability, race, ethnicity, sexual orientation, gender identity, or religion - we welcome you to be part of our progressive and supportive team.
** An applicant must be legally entitled to work in Australia - successful candidates are required to provide proof of their right to work in Australia prior to commencement.
** Candidates applying for day procedure/hospital positions may be required to provide proof of specific immunisations and vaccinations.
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